Here is a professional Delivery & Refund Policy you can use for your eCommerce website or Facebook shop:

Delivery & Refund Policy

Order Processing: All orders are processed within 1-2 business days after confirmation.
Delivery Time: Delivery typically takes 2-5 business days depending on your location.
Delivery Charges: Delivery charges are non-refundable and must be paid by the customer.
Cash on Delivery (COD): Customers can pay in cash upon receiving the product.
Delivery Coverage: We deliver all over Bangladesh via trusted courier services.

Return Eligibility: If you’re not satisfied with the product, you can return it within 3 days of receiving it.
Condition: Product must be in unused and original condition with packaging intact.
Return Charge: Customers must bear the return delivery charge.
Refund Process: Once the returned item is received and inspected, the refund will be processed within 3–5 business days.
Refund Method: Refund will be made via bank/bkash/nagad or as per your original payment method.
Faulty or Wrong Product: If the product is defective or incorrect, we’ll bear the full return cost and send a replacement or issue a full refund.

If you have any questions about delivery or refund, feel free to contact us:

📱 01305872130

🌐 www.codexlabbd.com